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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Andre jackson

September 15, 2023

5  out of  5 rating by Andre jackson
"Great service very quick with the process and communicated my policy to me and offered other options and homeowner insurance thanks again"

Katee Kirkley

September 14, 2023

5  out of  5 rating by Katee Kirkley
"Jerry S was amazing. He went above and beyond to help me with all my needs. He was able to help when other didn’t ! I’m so grateful to have spoke with him today. Thank you again! You rock !!!! 💪🏼"

Jayne Grickis

August 29, 2023

5  out of  5 rating by Jayne Grickis
"Both Adam and Rich out of the West Chester office have been great to work with. They’re both very professional and knowledgeable in all 3 insurances I purchased."

Ashleigh Dillon

August 17, 2023

1  out of  5 rating by Ashleigh Dillon
"Whoever Paula is that works here is an absolute horror. She argued with me the whole time, giving me false information. I had to switch agents to get my stuff handled. Do not recommend this office in particular!"

robin kondzielawa

July 27, 2023

1  out of  5 rating by robin kondzielawa
"Canceled my policy for second time, Car was totalled and under valued by state farm, for two months until I finally got the state commissioner to help. Meanwhile I have had no rental help and been walking miles daily, with leg and knee injuries. I suffer from hypertension and asthma. So that why I canceled."

Renee Jones

July 14, 2023

5  out of  5 rating by Renee Jones
"Recently switched our auto insurance over to State Farm and had a seamless experience. Jerry was efficient and thorough. State Farm’s rates are competitive and beat our current Geico rates by a lot! Very pleased with the process."


June 6, 2023

5  out of  5 rating by IDA WASHINGTON
"Just recently switched agents because the one I had for a year was not helpful, never returned calls and always say that he was not my agent so since being switched to this agent, everything seems to be running very smooth and professional. My husband and I have been trying tigger life insurance and have not gotten any response until I switched so I am very happy and pleased so far."

Angela Walker

May 22, 2023

5  out of  5 rating by Angela Walker
"Brendan was very professional and very polite. He got me set up with auto insurance in a matter of minutes."

Ricky Bobby

May 15, 2023

5  out of  5 rating by Ricky Bobby
"Just left. I stopped by for a quote, Jerry was very friendly and explained everything. And bought 3 policies. Recommended A+ customer service."


May 3, 2023

5  out of  5 rating by PB61234
"Great agent, great prices and comparisons, I am Making the change!"

Candice Kirwan

May 1, 2023

5  out of  5 rating by Candice Kirwan
"This man, Rob Mullen, is the absolute best. Saved me over $100 on my car insurance and provided incredibly reasonable renters insurance in one package. Looked out for my best interest at every step and offered so many discounts you cant believe unless you find out for your self. He walked me through every aspect and happily answered all the questions I had (there were alot). He never pressured the sale which was just as big a selling point as the rates he offered. Phenomenal customer service all the way around. Sincerely can't say enough good things about him and the company."

Cindy Lawson

April 27, 2023

5  out of  5 rating by Cindy Lawson
"Staff was polite and helpful. Jerry had me in and out quickly with NO waiting. I also must mention the best price around I found for car insurance. A+ from me!"

Matthew Gorman

April 13, 2023

5  out of  5 rating by Matthew Gorman
"Rich is the man! Really took the time explaining things to me."

heather d'antonio

April 5, 2023

5  out of  5 rating by heather d'antonio
"Rob Mullen is great, you need him and State Farm!! Easy to work with and great prices, telling all my friends!"

Jena Goodyear

April 1, 2023

5  out of  5 rating by Jena Goodyear
"Jerry was excellent! Kept communication at all times. We were able to purchase our family vehicle with the most affordable insurance. Thank you so so much! I highly recommend. Such an easy and quick process for auto and renter insurance!"

Heather Devich

March 31, 2023

5  out of  5 rating by Heather Devich
"Jerry was incredible helping me navigate all the items I wanted to add to my policy and he gave me the best quote I have found. I was so surprised that Rob Mullen - State Farm was able to get me where I wanted to be price wise and adding the little extras to my policy! Thank you so much Jerry! I really appreciate all the help! I will definitely recommend you to my family & friends!"


March 31, 2023

5  out of  5 rating by Daniel
"Rich is great! He was professional, knowledgeable, attentive, and patient! He made the whole process so smooth and fast! With a quick phone call, he was able to save me money on my car insurance by switching to State Farm! Thank you Rich!"

Bria Coates

March 29, 2023

5  out of  5 rating by Bria Coates
"Rich here at State Farm truly is one of the best representatives I have ever worked with. He is super kind, accommodating, helpful and all around just a great person! I am so thankful for his service and highly recommend anyone looking for insurance to work with Rich!"

Michael Tedesco

February 23, 2023

5  out of  5 rating by Michael Tedesco
"Brendan helped me get the best quote I could find and believe me I did my research! Super professional and friendly!100%SATISFIED"


February 10, 2023

5  out of  5 rating by Cobratwin
"Been with them a long time .great people to deal with ."

HF Cong (Haifeng)

January 10, 2023

5  out of  5 rating by HF Cong (Haifeng)
"We moved from other state to be here, so had to switch to a local policy here. I called about 3 firms, Rich Heeman at Rob Mullen -Statefarm gave me the best price and best shopping experience. The office at Rob Mullen works very efficient to address my concerns. Would like to refer to my friends should later anybody wish to switch or get a quote."

Malarkey Tattoo

December 29, 2022

5  out of  5 rating by Malarkey Tattoo
"Thanks for your help securing the best life and auto insurance prices"

Andrew Flynn

December 13, 2022

5  out of  5 rating by Andrew Flynn
"Worked with Rich bundling my home/Auto insurance, very easy transition with great savings! Highly recommend"

Bernita Harris

December 7, 2022

5  out of  5 rating by Bernita Harris
"Excellent service with setting up my auto and renter insurance."

Richard Morecz

December 5, 2022

5  out of  5 rating by Richard Morecz
"Great service and good prices"